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Mon - Fri        18:00 - 22:00

Sat.                  10:00 - 17:00

Sun.                 10:00 - 18:00

We accept iDeal, Paypal, Mastercard, Visa  and Klarna

Right of recovery of goods 

1. As soon as the customer is in default, MarixanneMartina.com is entitled to invoke the right of recovery with regard to the unpaid products delivered to the customer.

2. MarixanneMartina.com invokes the right of recovery by means of a written or electronic announcement.

3. As soon as the customer has been informed of the claimed right of recovery, the customer must immediately return the products concerned to MarixanneMartina.com, unless the parties agree to make other arrangements about this. 

4. The costs for the collection or return of the products are at the expense of the customer.

Right of withdrawal 

1. A consumer may cancel an online purchase during a cooling-off period of 14 days without giving any reason, provided that:

• the product has not been used

• it is not a product that can spoil quickly, like food or flowers

• the product is not specially tailored for the consumer or adapted to its special needs

• it is not a product that may not be returned for hygienic reasons (underwear, swimwear, etc.)

• the seal is still intact, when the product is a data carrier with digital content (DVDs, CDs, etc.)

• the service does not concern accommodation, travel, restaurant business, transport, catering assignment or form of leisure activity

• the product is not a separate magazine or a loose newspaper

• the purchase does not concern an (assignment to) urgent repair

• it does not concern a service that is fully performed with the consent of the customer within the 14 calendar days right of withdrawel period and the consumer has not renounced his right of withdrawal

2. The cooling-off period of 14 days as referred to in paragraph 1 commences:

o on the day after the consumer has received the last product or part of 1 order

o as soon as the consumer has received the first the product of a subscription

o as soon as the consumer has purchased a service for the first time

o as soon as the consumer has confirmed the purchase of digital content via the internet

3. The consumer can notify his right of withdrawal via info@marixannemartina.com, if desired by using the withdrawal form that can be downloaded via the website of MarixanneMartina.com, www.marixannemartina.com.

4. The consumer is obliged to return the product to MarixanneMartina.com within 14 days after the notification of his right of withdrawal, after which period his right of withdrawal will lapse. 

Reimbursement of delivery costs

1. If the purchase costs and any other costs (such as delivery costs) are eligible for reimbursement according to the law, MarixanneMartina.com will refund these costs to the consumer within 14 days of receipt of the timely appeal to the right of withdrawal, provided that the consumer has returned the product to MarixanneMartina.com in time.

2. The costs for return are only reimbursed by MarixanneMartina.com if the complete order is returned.

Right of recovery of goods 

1. As soon as the customer is in default, MarixanneMartina.com is entitled to invoke the right of recovery with regard to the unpaid products delivered to the customer.

2. MarixanneMartina.com invokes the right of recovery by means of a written or electronic announcement.

3. As soon as the customer has been informed of the claimed right of recovery, the customer must immediately return the products concerned to MarixanneMartina.com, unless the parties agree to make other arrangements about this. 

4. The costs for the collection or return of the products are at the expense of the customer.

Right of withdrawal 

1. A consumer may cancel an online purchase during a cooling-off period of 14 days without giving any reason, provided that:

• the product has not been used

• it is not a product that can spoil quickly, like food or flowers

• the product is not specially tailored for the consumer or adapted to its special needs

• it is not a product that may not be returned for hygienic reasons (underwear, swimwear, etc.)

• the seal is still intact, when the product is a data carrier with digital content (DVDs, CDs, etc.)

• the service does not concern accommodation, travel, restaurant business, transport, catering assignment or form of leisure activity

• the product is not a separate magazine or a loose newspaper

• the purchase does not concern an (assignment to) urgent repair

• it does not concern a service that is fully performed with the consent of the customer within the 14 calendar days right of withdrawel period and the consumer has not renounced his right of withdrawal

2. The cooling-off period of 14 days as referred to in paragraph 1 commences:

o on the day after the consumer has received the last product or part of 1 order

o as soon as the consumer has received the first the product of a subscription

o as soon as the consumer has purchased a service for the first time

o as soon as the consumer has confirmed the purchase of digital content via the internet

3. The consumer can notify his right of withdrawal via info@marixannemartina.com, if desired by using the withdrawal form that can be downloaded via the website of MarixanneMartina.com, www.marixannemartina.com.

4. The consumer is obliged to return the product to MarixanneMartina.com within 14 days after the notification of his right of withdrawal, after which period his right of withdrawal will lapse. 

Reimbursement of delivery costs

1. If the purchase costs and any other costs (such as delivery costs) are eligible for reimbursement according to the law, MarixanneMartina.com will refund these costs to the consumer within 14 days of receipt of the timely appeal to the right of withdrawal, provided that the consumer has returned the product to MarixanneMartina.com in time.

2. The costs for return are only reimbursed by MarixanneMartina.com if the complete order is returned.

Please send us an e-mail at :info@marixannemartina.com and we will send you a new one